Careers at Oxbury

The Product Manager plays a key role in the definition, development and launch of new products, and the management of existing products. Working alongside other Product team members to ensure the successful delivery and ongoing management of the suite of Oxbury products. 

For more information and to apply, click here.

The Operations Financial Crime, Senior Officer will play a critical role in maintaining the integrity of the Bank’s operations. 

Detecting and preventing financial crime within Oxbury is critical. The Senior Officer will be responsible for recording, monitoring and reporting all activities associated with Financial Crime.  

This role involves reviewing Transaction Monitoring alerts, investigating suspicious activity, understanding Source of Funds. Undertaking fraud investigations, reviewing High Risk flags and Indicators to include PEPs and Sanctions and rationalising decisions. 

For more information and to apply, click here.

We are seeking a highly skilled and motivated IT professional to lead our Service Desk team and provide expert-level support across our Azure and cloud-based infrastructure. This is a hands-on management role, ideal for someone with a strong technical background and proven experience managing a small but dynamic Service Desk team.

Reporting directly to the Head of IT Operations, you will be responsible for the day-to-day running of the Service Desk providing advanced technical support and resolution for complex IT issues, ensuring the stability, performance, and security of the organisation’s infrastructure.

For more information and to apply, click here.

To provide 1st & 2nd line support to all employees in our Chester Offices, with an emphasis on providing excellent customer service.

You'll be responsible for 1st & 2nd line support duties and will be a point of contact for all IT support across the business. 

For more information and to apply, click here.

Working as part of our operations team in our Chester office, the Lending Onboarding officer’s main priority will be managing cases through our onboarding journey for our lending products.

This includes performing all due diligence checks and you will need to have the ability to investigate any queries escalating with our compliance area if required.

For more information and to apply, click here.

The primary focus of the Savings Officer/Specialist is to support the Account Management Team, in providing a swift onboarding of personal and business customers together with allocating payments to account and managing customer queries and tasks involving more time consuming processes, for example Business Onboarding, POA & Deceased.

The Account Management team will perform an outbound telephone communication function for the swift resolution of customer queries. It is imperative that end to end processes are followed to ensure a good customer outcome and minimise potential complaint volume.

The Savings Officer/Specialist will adhere to SLAs in relation to (but not limited to) email response times, work queues and task due dates.

For more information and to apply, click here.

The Senior Complaints Officer plays a key role as part of our operations team in our Chester office, providing first line support to customers and managing incoming complaints over a range of media.

Your main functions will be:

• Investigating and handling complaints about various products, including Savings and Lending products. Conduct thorough investigations to understand the nature and root cause of each complaint.

For more information and to apply, click here.

To design and build testable, efficient, secure, resilient, distributed and scalable banking software based on the specifications and designs provided by the Business and UX/UI Team.

For more information and to apply, click here.